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MedAmerica is monitoring developments involving novel coronavirus (COVID-19) and what it means for our insureds.
We are in contact with state Departments of Insurance and other officials and will implement applicable orders, regulations and requirements as they become effective. If you have questions or concerns, please call Customer Service at 1-800-544-0327 between the hours of 8:30 a.m. and 5 p.m. ET, Monday through Friday. Recommended precautions from the CDC can be found here: CDC Coronavirus Information

MedAmerica is focused on protecting our insureds from scams and fraudulent activities during this difficult time.
Please be sure to contact us if you are approached to purchase long term care insurance or have any questions about the benefits under your current policy. If you suspect fraud related to your MedAmerica insurance policy, please call our Fraud Hotline at 1-800-378-8024. All calls are confidential and can be made anonymously. More information can be found on the Coronavirus Scams page on the U.S. Federal Trade Commission website here: FTC Coronavirus Scams

LONG TERM CARE IS ALL WE THINK ABOUT. SO YOU DON’T HAVE TO.

Since 1987 MedAmerica has focused on its mission to provide financial protection and comprehensive, caring support for families navigating a long term care event. In addition to MedAmerica issued coverage, the company also provides long term care insurance policy administration for other carriers.

A company that pays claims in days, not weeks, and strives to maintain customer satisfaction ratings of over 90%, MedAmerica consistently demonstrates its commitment to deliver on our promises. Our dedication to our insureds reinforces what we value most— a positive contribution to the life of every person we serve. By focusing our business solely on long term care, we make getting through this difficult time easier for you and your family.