| Hours |
|---|
| Monday-Friday 8:30 AM - 5:00 PM (ET) |
| Phone |
| Policyholders: 1-800-544-0327 |
| Agents: 1-800-724-1582 |
| TTY/TDD: 1-800-421-1220 |
| Fax |
| Customer Service Fax: 1-800-963-4038 |
| Claims Fax: 1-800-423-9295 |
| Mailing Address |
|
LTC Operations 165 Court Street Rochester, NY 14647 |